Effective Date: 16 May 2025
At Chem-Dry Metro, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website https://chemdrymetro.com.my/, interact with us via forms, and engage with our digital advertisements.
When you visit our website or contact us, we may collect the following types of information:
Name
Phone number
Email address
Home or service address
Any other details submitted through contact or booking forms
We may collect information on:
Pages visited
Time spent on the website
Your device, browser type, and IP address
Interaction with ads and landing pages
This data is gathered using cookies, Google Analytics, Meta Pixel, Tiktok Pixel, and similar tracking technologies.
We use the information we collect for several purposes, including:
To respond to your inquiries or service bookings
To improve our website and service offerings
To personalize your user experience
To run marketing campaigns (Facebook Ads, Tiktok Ads, Google Ads, etc.)
To retarget ads based on your interests and browsing behavior
To analyze user behavior and campaign performance
Our website uses advertising platforms like:
Meta (Facebook & Instagram Ads)
Google Ads
Google Analytics
Meta Pixel
These tools may track actions on our site (such as form submissions or page visits) for remarketing purposes. This means you may see our ads on other websites or social media platforms based on your past interaction with our website.
You can opt out of personalized ads by visiting:
We do not sell or trade your personal data. However, we may share your information with:
Our in-house marketing team
Third-party service providers (hosting, CRM, ad platforms)
Regulatory or legal authorities, if required by law
All third-party partners are expected to uphold the same level of privacy protection.
We implement industry-standard security measures to protect your data from unauthorized access, misuse, or disclosure. This includes:
Secure website encryption (SSL)
Restricted access to backend systems
Regular monitoring for malware or vulnerabilities
You have the right to:
Access or request a copy of your data
Correct any inaccurate personal information
Request data deletion (where applicable)
Opt out of email or SMS marketing
To make such requests, contact us via:
📧 admin@chemdrymetro.com.my
📞 +6017 694 0061
Our website may include links to other websites. We are not responsible for the privacy practices of external sites. We recommend reviewing their privacy policies separately.
We may update this Privacy Policy occasionally to reflect changes in laws or services. Updates will be posted on this page with a new "Effective Date."
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact:
Chem-Dry Metro (199403047662)
📍No. 10, Jalan TBK 5-2, Kepayang C28 Business Avenue,
Taman Bukit Kepayang, 70200 Seremban, Negeri Sembilan.
📧 admin@chemdrymetro.com.my
📞 +6017 694 0061
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